Millions of UK car finance agreements taken out between 2007 and 2021 included hidden commission arrangements that may have inflated interest rates. The FCA has confirmed a redress scheme, with average compensation estimated at around £700 per agreement — and many drivers had more than one.
Check my agreement — free, no obligationYou may have a claim if:
Takes under a minute · No paperwork needed to start
Until January 2021, many lenders allowed dealers to set your interest rate themselves — and the higher the rate they charged you, the more commission they earned. These "discretionary commission arrangements" were banned by the Financial Conduct Authority, and the courts and regulator have since confirmed that customers who weren't properly told about commission may be entitled to compensation.
Dealers could inflate your interest rate to boost their own commission — without telling you. That difference came straight out of your pocket, every month, for the life of the agreement.
The FCA banned these arrangements in 2021 and has confirmed an industry-wide redress scheme. This is one of the largest consumer finance issues since PPI.
Every eligible finance agreement is a separate potential claim. If you changed cars every few years between 2007 and 2021, each agreement can be checked.
You don't need your old paperwork, your agreement number, or even to remember your lender. A few basic details are enough to get started.
Complete our short form — your name, contact details and roughly when you had car finance. Under a minute, no documents needed.
One of our consultants will call you back to confirm the details, then introduce your claim to our regulated partner law firm, who investigate whether commission was hidden on your agreement.
The partner firm handles the claim against your lender from start to finish and keeps you updated. If compensation is due, it's paid to you.
It depends on the size of your finance agreement, the interest rate you were charged, and how long it ran. The FCA has estimated average compensation of around £700 per agreement under its redress scheme, though individual outcomes vary — some are lower, some considerably higher. No outcome can be guaranteed.
Yes. Lenders are required to hold records of your agreements, and our partner firms can trace agreements using your basic details. Not remembering your lender or agreement number is not a barrier to starting a check.
No — claims relate to how the finance was sold, not whether you still have the vehicle or the agreement. Settled and completed agreements can still be checked.
Checking your eligibility with us is free and carries no obligation. If you proceed, your claim is handled by a regulated partner law firm — they will explain their terms, including any fee that applies only if your claim succeeds, before you sign anything.
No. You have the right to complain directly to your lender yourself, and to the Financial Ombudsman Service or under the FCA redress scheme, free of charge. Using our service is optional — many people choose it for convenience and to have professionals manage the process.
Genesys Claims is an introducer. We check your initial eligibility and, with your consent, pass your details to our regulated UK partner law firms who conduct the claim. You'll be told exactly who is handling your case before anything proceeds.
Check every car finance agreement you had between 2007 and 2021.